The following is an analysis of the key points that need to be improved after comparing HIFOUNE LPG forklifts with Toyota, KION and other brands in the international market, and systematic suggestions are made in combination with technology, services and market strategies:

1. Technical performance optimization direction

1. Fuel efficiency and emission standards

- Current situation: HIFOUNE LPG forklifts have an energy consumption of 8%-12% higher per 100 kilometers than Toyota's similar models, and emissions only meet the Euro IV standard.

- Improvement suggestions:

- Introduce direct injection technology to improve LPG combustion efficiency (target: reduce fuel consumption by 15%).

- Upgrade the three-way catalytic converter to meet the Euro VI emission standard (benchmarking the latest KION models).

2. Intelligence and operation experience

- Current situation: lack of high-end configurations such as intelligent diagnosis and automatic speed regulation, and the human-machine interface only supports basic functions.

- Improvement suggestions:

- Equipped with IoT sensors + edge computing modules to achieve fault prediction (such as warning of spark plug aging 10 hours in advance).

- Develop a multi-language interactive interface (support Spanish/English/Arabic voice commands).

3. Extreme environmental adaptability
- Pain point: In high temperature (50℃+) or high humidity (such as Southeast Asia), the frosting failure rate of the vaporizer is 20% higher than that of Hyster.
- Improvement plan:
- Use electric auxiliary heating vaporization device to adapt to -30℃ to 60℃ working conditions.
- Nickel plating of key components (such as gas valves) to improve corrosion resistance.

2. Service and supply chain shortcomings
1. Global after-sales service network
- Data comparison: Toyota has more than 1,300 service outlets worldwide, while HIFOUNE only covers about 500 outlets in 80 countries.
- Improvement strategy:
- Establish a "4-hour response center" in strategic markets such as Mexico and the UAE.
- Promote the "mobile service station" model (modify vans to provide door-to-door maintenance).

2. Spare parts supply time efficiency
- Current situation: The average spare parts waiting period for South American customers is 14 days, while KION only takes 5 days.
- Solution:
- Set up regional spare parts hubs in Brazil and Turkey, shortening the delivery time to 72 hours.
- Launch 3D printing emergency spare parts service (such as gaskets, gears and other small parts).

III. Market strategy and brand building
1. Environmental certification and differentiated positioning
- Current situation: It is difficult to enter the EU government procurement list without TÜV carbon footprint certification.
- Action suggestions:
- Launch the "bio-LPG compatible version" forklift, which has a life cycle carbon emission 60% lower than diesel.
- Apply for UL certification to open up the North American high-end warehousing market.

2. Pricing strategy optimization
- Competitive product comparison: HIFOUNE LPG forklift is 25% lower than Toyota, but the profit margin is only 8% (Toyota is 22%).
- Adjustment direction:
- Launch the "basic model + high-end model" combination:
- Economic model: Maintain the current price, focusing on Southeast Asia and Africa.
- Flagship model: Add AI fuel-saving module, with a premium of 15% to focus on Europe and the United States.

4. User feedback drives improvement
1. Response to high-frequency issues
- TOP3 customer complaints:
① Poor seat comfort (fatigue rate after 2 hours of continuous operation is 40% higher than Toyota);
② Noise average 78dB (5dB higher than Kion);
③ Side shifter accuracy ±5mm (Hyster can reach ±2mm).
- Improvement roadmap:
- 2025 Q3: Introduce suspended shock-absorbing seats (co-developed with Recaro);
- 2025 Q4: Optimize the mast hydraulic system to reduce noise to below 73dB;
- 2026 Q1: Laser-assisted positioning of side shifters, with accuracy increased to ±1.5mm.

2. Positive feedback reinforcement
- Advantage point magnification:
- The maintenance cost of HIFOUNE LPG forklift is 35% lower than that of competitors (mainly "lowest TCO");
- The wide wheelbase design leads in stability on rough roads (92% favorable rating from Middle Eastern customers).
- Communication strategy: Produce a "Global Working Conditions Test Documentary" and place it on YouTube and LinkedIn.

Summary: HIFOUNE needs to advance on three fronts: "precise technology iteration, agile service network, and explicit brand value". It is recommended to prioritize overcoming the shortcomings of fuel efficiency and smart modules, and simultaneously launch the "Lighthouse Customer Program" (such as jointly piloting hydrogen hybrid models with DHL Mexico), and gradually achieve a brand transition from "high cost performance" to "high technical value".